The skilled facilitation of Russ and Diane, has truly transformed strategic planning for our agency. We’ve applied their tools and talents for the overall 2019 Agency Strategic Plan, and the cascading 2019 plan for a key department (Technology). Versus a more traditional planning process used in past years, our sessions are much more energizing, ideas are better and more plentiful, and team buy-in and cohesion are happening organically. Most importantly, the tight, inspiring 2019 plan is driving our team confidently in the same direction, the plan is being met or exceeded, and momentum is accelerating.

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